Terms of Service

You must be at least 18 and able to enter a binding contract under the law of your jurisdiction. If you are accepting on behalf of a company, you represent that you have authority to bind that company. Where you sign a separate written Master Services Agreement with us, that MSA prevails over these Terms to the extent of any conflict.

Subject to your compliance with this Agreement and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access LaserGlobal.ai as a per-seat business-to-business SaaS, solely for your internal business purposes.

Your account is single-tenant: do not share login credentials. We may verify reasonable per-seat usage and re-bill for additional seats observed.

You agree not to, and not to permit any third party to:

• Reverse-engineer, decompile, disassemble or otherwise attempt to derive source code or model weights.
• Scrape, harvest or otherwise systematically copy data, listings, communities or AI responses, except via documented APIs you are licensed to use.
• Resell, sublicense or operate the platform as a service for unrelated third parties.
• Use the platform to generate or distribute laser guidance, beam path, or process settings intended for unlawful, unsafe or weaponised applications.
• Upload malware, attempt to interfere with platform integrity, or probe security without prior written authorisation.
• Misrepresent your identity, your credentials, or the documents (e.g. insurance certificates, machine passports) you submit.

Our complete Acceptable Use Policy contains additional detail and enforcement steps.

Global AI Group LLC owns all right, title and interest in and to the platform, including the “Guardian” AI agent system, the Machine Passport, Trust Score and Portal ID systems, and all underlying software and documentation.

You own the personal and business data you put into the platform (“Customer Data”). You grant us a worldwide, royalty-free licence to host, process, transmit and back-up Customer Data solely to provide and improve the platform, and to comply with law. We do not sell Customer Data, and we do not use your Customer Data to train third-party generative-AI foundation models.

Paid plans are billed in advance on a monthly or annual cycle via Stripe, Inc. You authorise us (through Stripe) to charge the payment method on file. Failed payments retry per Stripe's standard schedule; persistent failure may result in suspension after notice. All fees are exclusive of applicable taxes.

Pro-rated refunds and cancellation rules are set out in our Refund & Cancellation Policy.

We may suspend or terminate your account immediately if you materially breach this Agreement, fail to pay, or use the platform in a way that creates legal, regulatory or safety risk for us or other users. We will give you advance notice where it is lawful and safe to do so.

You may close your account at any time from Settings > Account > Close account. On termination, your access ends; Customer Data is deleted in accordance with the retention schedule in our Privacy Policy.

To the maximum extent permitted by law, our aggregate liability arising out of or related to this Agreement, regardless of cause of action, is limited to the fees you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, exemplary or punitive damages, or for lost profits or business interruption.

Nothing in this Agreement limits liability that cannot lawfully be limited (e.g. gross negligence, wilful misconduct, or — for EU consumers — statutory non-excludable rights).

This Agreement is governed by the laws of Florida, USA, without regard to its conflict-of-laws principles. Nothing in this section deprives EU/UK consumers and data subjects of the mandatory protection of their local law (including GDPR rights of access, rectification and erasure).

Any dispute, claim, or controversy arising out of or relating to this Agreement, that is not first resolved through good-faith negotiation, shall be finally settled by binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules, in Sarasota County, Florida, in the English language, before a single arbitrator. Either party may seek injunctive relief in a court of competent jurisdiction in aid of arbitration.

Class-action waiver: claims must be brought in your individual capacity and not as a representative of any purported class.

• Entire agreement. These Terms (plus any policies referenced) are the entire agreement between you and us.
• Assignment. You may not assign this Agreement without our consent; we may assign it as part of a merger, acquisition or restructuring.
• Severability & waiver. If any provision is held unenforceable, the rest remains in effect; our failure to enforce a right is not a waiver of that right.
• Force majeure. Neither party is liable for delays caused by events beyond reasonable control.
• Notices. We will notify you via the email on file. You may notify us at legal@laserglobal.com.